POST SALES

Win the Deal. Keep the Context.

From closed-won to Customer Success with zero lost context.
Protect the win with seamless implementation and onboarding.

Winning
is only the beginning.

The deal closes but the story disappears. CSMs and Implementation teams often spend the first 30 days playing detective; chasing down SEs for data and asking customers to repeat information from the POC. When Professional Services doesn’t have a grasp on what was covered in the evaluation, implementation time is lost.

Where value leaks:

Success criteria stays in someone’s head.

Implementation teams rework discovery the SE already finished.

When customers repeat themselves, they feel sold to, not supported.

Expansion signals captured in the POC quietly disappear before renewal.

This friction slows onboarding, erodes buyer trust, and puts renewals at risk before they even start.

Instynx.

Seamless transition of intelligence.

Provarity’s Instynx is a Claude-enabled AI-native presales engagement platform that doesn’t stop at closed-won. It automatically synthesizes every requirement, signal, stakeholder dynamic and POC outcome. It carries the full picture forward to onboarding and Customer Success. The handoff isn’t a meeting; it’s a seamless transition of intelligence.

The handoff isn’t a meeting.
It’s a system of intelligence.

Instynx for Post-Sales

AI-generated handoff docs
Structured handoff documents built automatically from real deal activity: technical requirements, integration risks, success criteria, and stakeholder map.

Faster Onboarding
Bring forward POC goals and stakeholder insights so teams never start from a blank slate.

Synchronous Customer Experience
Maintain buyer confidence by knowing exactly what was promised. Move from ‘sold’ to ‘supported’ instantly.

Implementation Awareness
Technical nuances and “deal killers” that stayed in the SE’s head are captured and the exact metrics that won the evaluation become the metrics you deliver.

The lifecycle, finally connected.

Instynx is built to run the entire technical lifecycle of a customer. From RFP to post-sale, Instynx helps ensure every customer starts with the full picture. The win is just the midpoint. Keep the context. Keep the customer.